CRM Executive

Work Location: Queenstown

Working hours: Monday - Thursday (8.30AM - 6PM) Friday (8.30AM - 5.30PM)

Working Arrangement: Full Time/Permanent

Industry: Automotive MNC

Key Responsibilities

• Manage and support ownership benefits and loyalty programs, including partner coordination and customer sign‑ups

• Key point of contact for events agency, customers participation, and principal/dealer stakeholders

• Ensuring all events and activities are productive with long term customer satisfaction and loyalty

• Analyse customer data and feedback to identify opportunities for improved event experiences and engagement strategies

• Provide operational and administrative support for marketing campaigns, customer engagement initiatives, and event activities

• Overall support the team with CRM systems, other customer benefits, and CSAT/NPS

Key Requirements

• Diploma in Business, Marketing, or equivalent fields

• 1 to 3 years of customer‑facing experience, preferably in CRM, customer service, or automotive-related roles

• Experience using data analytics tools, including strong proficiency in Microsoft Excel

• Strong communication skills, both written and verbal, with the ability to engage customers professionally

• Effective planning and organizing skills with attention to detail

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

EA Registration Number: R25127279

EA license number 02C4944

EA Personnel: Lee Kah Yung (Roger)