Service Crew

Summary:

• This position combines the art of crafting specialty coffee beverages with the delightful task of serving premium ice cream and other frozen desserts. The ideal candidate is enthusiastic, customer-oriented, and capable of working in a fast-paced environment.

Responsibilities:

• Beverage Preparation:
• Prepare and serve a variety of coffee and espresso-based drinks, including lattes, cappuccinos, and iced coffees.
• Operate and maintain espresso machines and other coffee equipment.
• Ice Cream Service:
• Scoop and serve ice cream
• Prepare and present ice cream creations with attention to detail and presentation.
• Maintain a clean and organized ice cream display case.
• Customer Service:
• Provide friendly, efficient, and attentive customer service.
• Take customer orders accurately and handle cash and card transactions.
• Address customer inquiries and resolve any issues promptly.
• Maintain a positive and welcoming atmosphere.
• Cafe Maintenance:
• Maintain a clean and organized work area, including the coffee bar, ice cream counter, and customer seating area.
• Restock supplies and ingredients as needed.
• Follow all health and safety guidelines.
• Perform opening and closing procedures.

• Teamwork:
• Work well with other cafe staff.
• Assist in other cafe duties as needed.

Qualifications:

• Previous barista or customer service experience preferred.
• Ability to work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Ability to handle cash and operate a POS system.
• A passion for coffee and ice cream.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Food handlers certification is required.

Key Skills:

• Customer service
• Barista skills
• Ice cream scooping and presentation
• Cash handling
• Teamwork
• Cleanliness and organization

Benefits:

• Employee discount
• Flexible schedule

Experience:

• Barista: 1 year (Preferred)

License/Certification:

• WSQ Food Safety Level 1 (Required)

Location:

• Singapore (Required)

Work Location: In person