Job Responsibilities
• Develop promotional activities which generate increased revenue and stimulate increased activity.
• Support divisional and resort wide programs and promotions.
• Control beverage costs, operating expenses, inventory levels, payroll, etc. effectively.
• Ensure outstanding service is provided to VIP guests in individual outlets and during special events.
• Monitor direct report performance standards and hold managers accountable for performance.
• Develop financial and business operating plans and capital expenditures plans that are consistent with the overall strategic positioning of the property.
• Ensure enforcement of high standards of hygiene and sanitation throughout the bar areas.
• Maintain close liaison with all the departments to have a good understanding of other Departments’ operational flows.
• Recommend appointment, promotion, and development of all team members.
• Support the objectives of the General Manager through diligent and proactive management of the outlet.
• Work with team members in service and beverage preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.
• Ensure all cashiering procedures are processed in compliance with accounting standards.
• Monitor and minimize wastage of consumables and maintain labor productivity ratios.
• Maintain prescribed profit margins.
• On a regular basis, check for cleanliness, neatness of the bar environment ensuring compliance with standards of cleanliness and order.
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Respond to guest comments, requests, and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Manage Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.
• Responsible for coordinating training of all staff as needed.
• Coordinates inventories and orders food and beverage products, supplies and equipment as needed.
• Participate in daily pre-shift meetings and departmental meetings with GM/Bar Manager
Job Requirements
Education & Certification
• Certificate or Diploma in Restaurant/Bar Management or extensive F&B experience
Experience
• A minimum of 7 years’ experience at a managerial level in a 5-star hotel or a deluxe restaurant
Other Prerequisite
• Strong knowledge in beverage and, their preparation and service
• Be willing to work any day and any shift
• Have a well-groomed, professional appearance
• Able to perform under pressure
MARINA BAY SANDS PTE. LTD.
Marina Bay Sands is a premier entertainment destination with vibrant diversity of attractions and facilities. Located along the Marina Bay waterfront, Marina Bay Sands features three cascading hotel towers with 2,560 rooms, topped by the extraordinary Sands SkyPark, ‘floating’ crystal pavilions,...
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