Assistant Operations Manager

Overview

We are seeking a hands-on and proactive Assistant Operations Manager to oversee daily logistics, delivery coordination, warehouse operations, customer service support, administrative duties, and general operational activities. The successful candidate will play a key role in ensuring smooth day-to-day operations across our distribution and manufacturing business while providing direct support to the Directors.

Key Responsibilities

Logistics & Delivery Management

• ⁠Plan and coordinate daily delivery schedules and driver assignments.
• ⁠Supervise drivers and ensure deliveries are completed on time.
• ⁠Handle delivery-related operational issues and customer feedback.
• ⁠Oversee vehicle maintenance and compliance requirements.

Operations Coordination

• Coordinate daily operational activities across logistics, warehouse, and production.
• ⁠Work closely with the Operations Executive to ensure production schedules and customer orders are fulfilled.
• ⁠Arrange manpower and operational resources when required.

Factory & Warehouse Management

• Monitor stock movement and inventory accuracy.
• Ensure warehouse operations are organized and efficient.
• Maintain proper inventory records and documentation.

Administrative Duties

• Liaise with the administrative team to provide effective customer support.
• Oversee preparation of invoices and delivery documents.
• Verify daily cash collections and operational records.
• Follow up with existing customers regarding orders account activity when required
• Support customer order coordination and account maintenance.

Requirements

• Diploma or equivalent qualification preferred.
• Minimum 2 years of experience in logistics, operations, distribution, manufacturing, warehouse, or related fields.
• Familiarity with Singapore map, delivery operations, and route planning.
• Possess a valid Singapore Class 3 Driving Licence
• Having a Class 4/Forklift Licence is a bonus.
• Good leadership and people management skills.
• Strong customer service mindset and problem-solving abilities.
• Strong sense of responsibility, reliability, and accountability.
• Ability to work independently and manage operational staff effectively.
• Proficient in Microsoft Excel, Word, PowerPoint, and email communication.
• Fluent in English and Mandarin (spoken and written).
• Good communication and interpersonal skills.
• Willing to work in both office and operational environments.
• Willingness to be hands-on and adaptable in a fast-paced and dynamic environment.
• Able to start work immediately

Work Schedule

Monday to Saturday

8:00am – 5:00pm