Cashier - Marquee (Nightlife/Club)

Job Responsibilities
• Provide fast, friendly, and efficient service to guest

• Acknowledge, greet customers and converse with guest who approach the Cashier area of the restaurant

• Process cash, comp, coupon, or credit card transactions

• Handle all cash transactions by accepting money, comps, coupons, and credit cards and calculating the change accurately

• Ensure that charges are correct, and that the guest's signature is legible

• Enter particulars of sales and payment into the POS system

• Account for guest checks as either used or unused

• Complete required paperwork when handling comps, coupons and room charges

• Pre-number all Guest checks in a continuous sequence. The numbers of the Guest checks should be recorded in a control book subject to audit whenever necessary. All unused checks returned should also be recorded.

• Group all cash and credit card checks for the shift and hand them to management at the end of the shift.

• Prepare proper accounting for both the daily cash receipts and cash float.

• Prepare daily cash remittance report.

• Ensure the daily collections received are placed inside remittance envelope and put into Drop-safe with witness.

• Be responsible for all missing checks and the cash balance of the cash register assigned, according to Hotel policies. Handle all overages in accordance to Cashier Variance Procedures.

• Maintain count and balance of bank float at the beginning and end of each shift.

• Record all matters in the logbook and refer to the logbook at the beginning of shift.

• Emphasize good personal behavior as per guidelines laid down in the Team Member Handbook and promote the spirit of teamwork.

• Maintain personal grooming as per property's procedures.

• Meet the attendance guidelines of the job and adhere to regulatory, Departmental and Company policies.

• Communicate any potential guest issues / complaints to the MOD.

• Clean and always maintain physical work area and perform sidework duties as per the SOP.

• Be able to handle multiple duties at once.

• Involved in training program.

• Maintain high grooming standard following Marina Bay Sands guidelines.

• Attend line-ups with other staff and review all information pertinent to the days business.

Job Requirements

Education & Certification
• Minimum Secondary school education with O Level passes; Diploma in any field is an advantage.

Experience
• Minimum 1 year in a guest service / guest contact role, preferably in a hospitality organization.

Other Prerequisites
• Possess food hygiene and safety certification.
• Able to work on rotating shifts, weekends & public holidays.
• Possess a well-groomed, professional appearance.