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Chief Steward

salary Salary :

$8,000 - 9,500 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Chief Steward

Key Responsibilities

Operations

  • Oversee the day-to-day stewarding operations for both hotels, including restaurants, banquets, events, and back-of-house areas.
  • Provide operational leadership and hands-on support to ensure smooth daily operations and successful execution of all events.

Manpower & Productivity

  • Plan and deploy manpower according to business needs to maximise productivity while controlling labour costs.
  • Regularly review the use of outsourced manpower and identify opportunities to improve efficiency without compromising service standards.
  • Manage staff rosters, attendance, annual leave, public holidays, and medical leave.

Team Development

  • Build and further develop a capable, motivated, and service-oriented stewarding team.
  • Coach and train team members, including supervisors, in operational knowledge, inventory management, cleaning standards, chemical handling, food safety and workplace safety.
  • Ensure all new employees, casual labour and outsourced staff receive proper induction and training.

Hygiene, Safety & Compliance

  • Maintain the highest standards of cleanliness, hygiene and food safety across both hotels.
  • Work closely with the Food Safety & Hygiene Manager to ensure compliance with company standards and local regulations.
  • Promote a strong safety culture, ensuring chemicals are handled and stored correctly, equipment is used safely, and any risks are reported promptly.

Inventory & Equipment

  • Plan and conduct stewarding inventory twice yearly, ensuring accurate records, appropriate par levels, and organised storage with proper documentation.
  • Review the utilisation of equipment and storage space, recommending redistribution, disposal or replacement where necessary.

Cost Control & Vendor Management

  • Monitor stewarding operating costs, including labour, chemicals, and consumables.
  • Manage stewarding service contracts, including chemical and pest control providers, ensuring contractual obligations such as equipment servicing, training, audits, and preventive maintenance are carried out effectively.

Continuous Improvement

  • Review stewarding processes and identify opportunities to improve efficiency, productivity, and service quality.
  • Lead initiatives to reduce breakage through improved procedures, training, and accountability.
  • Develop and manage deep cleaning schedules for both day and night operations.
  • Ensure the proper operation of food waste digesters, including accurate daily recording and compliance with established procedures.
  • Support the hotel's sustainability initiatives by promoting best practices in waste management and resource conservation.

External Resources

  • Monitor the performance and quality of outsourced manpower, including casual labour, part-time stewards, and night cleaning teams.
  • Work closely with vendors to address performance issues and drive continuous improvement.

Collaboration

  • Maintain strong working relationships with Culinary, Food & Beverage, Banquets, Engineering, Housekeeping, Procurement, Security, Human Resources, and other departments to ensure seamless operations.

Qualifications

  • Minimum 5–8 years' experience in stewarding operations, including leadership experience in a hotel environment.
  • Strong knowledge of stewarding operations, food safety, hygiene, and workplace safety.
  • Experience managing manpower, inventories, budgets, and outsourced services.
  • Good leadership, communication, and organisational skills.
  • Hands-on, proactive, and committed to continuous improvement.
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About the Company

THE FULLERTON BAY HOTEL

THE FULLERTON BAY HOTEL

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