Chinese Restaurant Manager (6 days / RWS) [EL]

Service

• Ensure guests receive exceptional service by anticipating and exceeding their expectations
• Lead by example through professional conduct and excellent hospitality standards
• Address and resolve service issues promptly to maintain a positive dining experience
• Work closely with the kitchen team to ensure consistent food quality, presentation, and service efficiency
• Uphold the company’s Vision, Mission, and Values in daily operations

Management

• Maintain high standards of customer service through active supervision of staff
• Develop team capabilities through training, coaching, and performance development programmes
• Ensure restaurant operations comply with company policies, SOPs, and local regulatory requirements including NEA regulations
• Enforce discipline and maintain professional conduct among team members
• Foster a positive working environment and strong team morale
• Manage manpower scheduling and staff leave to ensure optimal workforce planning
• Oversee proper receiving, checking, and storage of inventory
• Handle administrative duties and ensure timely reporting to headquarters

Sales & Finance

• Oversee outlet financial performance including profit and loss management
• Implement cost control measures while maximizing revenue and guest volume
• Safeguard cash handling processes, gift vouchers, and claims approvals
• Ensure accuracy of daily sales records including cash deposits and credit card transactions

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

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