Chocolate Retail Café Executive

Company Overview

CHOCOELF is a Singapore chocolate café brand known for its warm service and quality chocolate gifts, operating its flagship store at South Bridge Road.

Job Summary

Join CHOCOELF as a Retail Café Executive or Senior Retail Café Executive to deliver excellent customer service, drive sales of chocolates and gifts, and support daily café operations in a dynamic retail environment.

Responsibilities

• Greet and engage customers warmly to create a welcoming café atmosphere
• Recommend chocolates, gifts, and café items confidently to increase sales
• Operate cashier systems accurately and efficiently during daily café transactions
• Prepare and serve drinks while maintaining product displays to attract customers
• Offer product samples to customers to encourage purchases and enhance sales
• Maintain cleanliness and stock discipline to uphold café hygiene and operational standards
• Follow company SOPs and collaborate professionally with team members to ensure smooth café operations

Preferred competencies and qualifications

• Experience in retail, café, F&B, hospitality, or gift sales to support customer service and sales goals
• Ability to work weekends and public holidays on a fair roster to meet operational needs
• Good spoken English to communicate effectively with customers and team members
• Warm, reliable, customer-focused attitude to enhance customer satisfaction
• Mature attitude and willingness to learn for continuous personal and professional growth

Other Information

Working Arrangement

• 5-day work week with 2 days off per week
• Weekend work required on a fair roster
• Guaranteed 1 full weekend off per month

Salary and Benefits

• Starting salary from S$3,000, depending on experience
• Monthly performance incentives to reward contributions
• Staff discount and product training provided
• Career progression based on performance, attitude, and leadership demonstrated on the job