Events Coordinator - DoubleTree by Hilton Singapore Robertson Quay (Pre-opening)

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Events Coordinator, you'll play an essential role in supporting the successful planning and coordination of meetings, conferences, weddings, and other events. You'll assist with the preparation of proposals, Letters of Agreement, and event documentation, coordinate hotel site inspections, provide administrative and secretarial support, and ensure all event details are communicated accurately to clients and internal departments. Working closely with the Events and Sales teams, you'll help coordinate assigned projects, maintain strong client relationships, and ensure every event is executed seamlessly in line with Hilton's brand standards. Through your excellent organisational skills, attention to detail, and passion for hospitality, you'll contribute to creating memorable event experiences while supporting the hotel's business objectives.

Job Description & Requirements

As the Events Coordinator, you will be responsible for performing the following tasks to the highest standards: 

• Handle incoming telephone calls. 
• Handle incoming and outgoing correspondence of designated Events Manager.
• Responsible for assisting the managers in typing / filing correspondence such as proposals, Letters of Agreement, banquet event orders, group resumes, thank you letters, post event summaries, etc. 
• Handle photocopying and distribution of all correspondence such as memos, banquet event orders, Letters of Agreement, resumes, etc. to concerned departments. 
• Maintain a proper filing and trace system for the department. 
• Responsible for maintaining the general tidiness of the department and ensuring sufficient stock of stationery and other office supplies. 
• Be aware of event details related to the accounts of designated Sales Managers.
• Assist the Events Manager in liaising with other departments for information (e.g. liaise with Banquet operations for floor plans and equipment / liaise with the Chef for special menus, etc.). 
• Maintain a good understanding of clients serviced by designated Managers. 
• Handle all incoming telephone and fax enquiries and provide initial suggestions on sales enquiries. 
• Handle guests’ requests independently by supplying information, contacting concerned departments to assist in guests’ requests and needs. 
• Update the group chart and prepare relevant reports. 
• Conduct site inspections if required. 
• Responsible for sending out the post-event critique forms with thank you letters at the end of each event. 
• Assist in ad-hoc projects as assigned by the supervising Food & Beverage Managers and Assistant Manager / or Director of Sales / Events Manager.
• Maintain the highest standard of professionalism, ethics and attitude towards clients and colleagues. 
• Be aware of the hotel hygiene and food safety control standards and procedures in handling complaints on food hygiene (e.g. food poisoning). 
• Always ensure that a hospitable service atmosphere is projected at all times in the hospitality business. 
• Carry out any other reasonable duties and responsibilities as assigned. 

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• University graduate. 
• Minimum 1 year of experience in a similar capacity with international chain hotels. 
• Excellent command of written and spoken English and Chinese to meet business needs. 
• Good communication and interpersonal skills. 
• Good team player. 
• Able to work under pressure and deal with stressful situations during busy periods. 
• Very familiar with the local market and good at marketing trend analysis. 

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.