F&B Manager (Multi-Outlet Operations)

Join Our Growing Team!

We are looking for an experienced and passionate F&B Manager to lead the operations and growth of our restaurant portfolio. Our flagship restaurant is located at Dempsey Hill and is scheduled to open in mid-July, with additional outlets under our management.

If you are a hands-on leader with strong operational expertise, business acumen, and a passion for growing restaurant brands, we would love to hear from you.

Key Responsibilities

• Oversee the daily operations of multiple restaurant outlets, ensuring exceptional service standards, operational efficiency, and compliance with company policies.

• Lead, coach, and develop Restaurant Managers and outlet teams to achieve operational excellence and outstanding customer experiences.

• Drive sales, profitability, and business growth by monitoring key performance indicators (KPIs), P&L, labour costs, and food costs.

• Develop and execute operational strategies to improve productivity, maximise revenue, and achieve business objectives.

• Work closely with Executive Chefs and kitchen teams to maintain food quality, menu consistency, and cost control.

• Ensure all outlets comply with food safety, hygiene, and regulatory requirements.

• Recruit, train, mentor, and evaluate employees to build a high-performing team.

• Manage manpower planning and staff scheduling to optimise productivity while maintaining service standards.

• Monitor customer feedback and implement service improvement initiatives.

• Conduct regular outlet audits to ensure compliance with SOPs, cleanliness, maintenance, and brand standards.

• Build and maintain strong relationships with suppliers and vendors to ensure quality products and competitive pricing.

Business Development & Marketing

• Plan and execute marketing initiatives to increase brand awareness, customer traffic, and sales across all outlets.

• Collaborate with the Marketing team to develop promotional campaigns, seasonal menus, loyalty programmes, and special events.

• Identify partnership opportunities with corporate clients, lifestyle brands, influencers, and local communities to drive business growth.

• Monitor social media trends and work with the marketing team to create engaging content and promotional activities.

• Analyse customer behaviour, market trends, and competitor activities to recommend new marketing strategies and business opportunities.

• Support restaurant openings, promotional launches, media events, and community engagement activities.

• Ensure promotional campaigns are effectively executed at all outlets and evaluate their performance.

Requirements

• Diploma or Bachelor's Degree in Hospitality Management, Food & Beverage Management, Business Administration, Marketing, or a related field.

• Minimum 5–8 years of relevant F&B experience, including at least 2–3 years managing multiple restaurant outlets.

• Proven experience in restaurant operations, team leadership, and financial management.

• Experience in restaurant marketing, business development, promotional planning, or brand-building is highly advantageous.

• Strong knowledge of restaurant P&L, budgeting, food cost control, inventory management, and labour optimisation.

• Excellent leadership, communication, negotiation, and interpersonal skills.

• Strong analytical and problem-solving abilities with a results-driven mindset.

• Familiarity with digital marketing platforms and social media trends is an advantage.

• Proficient in Microsoft Office and restaurant POS/back-office systems.

• Willing to travel between outlets and work weekends and public holidays when required.

Working Location

• Primary Work Location: Dempsey Hill

• Flagship restaurant opening mid-July

• Travel between assigned outlets may be required.

Working Hours

• 6-day work week

• 12-hour shifts (inclusive of meal and rest breaks, in accordance with company policy)

Why Join Us?

• Opportunity to be part of an exciting and expanding F&B group.

• Play a key role in building and growing a premium restaurant brand.

• Competitive remuneration package with performance-based incentives.

• Career progression and leadership development opportunities.

• Staff meals provided.

• Annual leave, medical benefits, and statutory employment benefits.

• Dynamic, collaborative, and entrepreneurial work environment where your ideas can make a real impact.