F&B Supervisor

JOB SUMMARY

Supervisor is to oversee the work of retail staff in a store environment. They are in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers

RESPONSIBILITIES & EXPECTATIONS

- Oversees outlet.

- Schedules, assigns, trains, reviews and evaluates staff.

- Monitors integrity of outlet operation and the provision of services.

- Performs food quality assurance checks.

- Manages and improves processes.

- Effectively manages the staffing levels, productivity, and restaurant profitability.

- Assists in cultural integration and orientation of new staff to working environment.

- Leads and mentors team to full potential.

- Documents events in the manager's log and to highlight to Management on major issues.

- Rectifies customer feedbacks and share it with the team for learning experience.

- Ad-hoc duties as assigned.

REQUIREMENTS:

• Experience in supervising, training staff and team building

• Good interpersonal and communication skills

• Good organizational and time management skills