F&B SUPERVISOR

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant marketing efforts
• Recommend ways to reach a broader audience
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Strong leadership, motivational and people skills
• Keen interest to learn operational and management skills
• Ability to multi-task and excellent organizational skills
• Ability to adapt in fast - paced and fast - changing environment
• Able to keep up with operations/shift hours, weekends and public holidays included
• Ability to cope with stress and unforseen circumstances

Job Requirements

At least 2 Year(s) of working experience in the related field is required for this position.
Willing to work over weekend and Public Holiday.
By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.We regret to inform that only shortlisted candidates would be notified.
Wish you all the best.Koo Lee Yan (EA Reg No: R2096032)
Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)