F&B Team Leader

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Team Leader, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Tell your supervisor or duty manager about any unsafe equipment, lowsupplies or safety incidents
• Help create a safe space by following our safety procedures and wearing necessary protective equipment
• Be cleaner than clean – meet or exceed local cleanliness and hygiene laws
• Attend and participate in training sessions as scheduled
• Give guests a better experience by helping with any queries advice
• Wear your uniform with pride
• Build strong teamwork and rapport with your fellow team members
• Take on other ad-hoc duties when the whole team needs to pull together

What do we need from you?

• Professional Certificate/ NITEC or Diploma in F&B Services
• Friendly, motivated and able to lead fellow colleagues
• Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
• Literate – you’ll need a good grasp of reading, writing and basic maths
• Flexible – night, weekend and holiday shifts are all part of the job
• Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language
• Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.