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Role:
We are looking for a potential candidate to lead our F&B business. You are required to deliver quality menu and motivate our staff to provide excellent customer service.
Responsibilities:
· Lead and motivate a team of front-of-house staff to deliver outstanding customer service
· Respond efficiently and accurately to customer complaints
· Regularly review product quality and research new vendors
· Appraise staff performance and provide feedback to improve productivity
· Analyze sales data and member feedback to identify opportunities for improvement
· Ensure compliance with hygiene and safety regulations
· Manage restaurant’s good image and suggest ways to improve it
· Control operational costs and identify measures to cut waste
· Train new and current employees on proper customer service practices
Qualifications:
· Proven work experience as a Restaurant Manager
· Strong hospitality and leadership skills, coupled with in-depth wine knowledge and passion for customer satisfaction.
· Strong leadership, motivational and people skills
· Detail-oriented with a strong focus on quality and efficiency.
· Able and willing to work evenings, weekends, and holidays as required.
· Ability to speak Korean language would be an advantage
FUTURE EMPLOYMENT PTE. LTD.
Future Employment is a licensed employment agency, MOM EA License 09C4658, and was established in 2009. Future Employment specialises in the recruitment of foreign manpower supply from China, Myanmar, South Korea and Vietnam and focuses mainly in servicing clients in the Service and Manufact...
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