GENERAL MANAGER

Responsibilities

·      Overseeing all day-to-day catering activities,managing workflows, and ensuring the team strictly follows health, safety, andfood sanitation regulations to maintain service quality.

·      Designing long-term business strategies, settinggrowth goals, and providing quick, tactical solutions to critical challengeslike profit declines, competitor pressure, or loss of business.

·      Maintaining and monitoring company budgets,analyzing financial performance, and actively optimizing expenses to improvethe overall profitability of the catering operation.

·      Managing the entire employee lifecycle—includingrecruitment, onboarding, training, performance evaluations, and conflictresolution—while ensuring staff members develop professionally.

·      Establishing standardized operational policiesand processes to streamline the business, and preparing regular performance andfinancial reports for upper management.

Requirements

·      Proven track record in a General Manager or executive role, demonstrating outstanding leadership, organizational, and communication skills to lead a team effectively.

·      Solid experience in planning, budgeting, and managing core business operations, including finance, HR, procurement, and daily logistic

·      Strong analytical ability and a practical problem-solving aptitude to resolve workplace challenges and handle business pressures smoothly.

·      Ability to work under pressure, meet tight deadlines, and handle physically demanding shifts that require standing for prolonged periods.

·      Full availability and willingness to work demanding schedules, including night shifts, weekends, and public holidays.