Hospitality Operations Coordinator (Night Shift)

Night Hospitality Operations Coordinator to oversee overnight operations, ensuring seamless guest experiences while supporting culinary, administrative, and event functions. This role is ideal for an individual who thrives in a fast-paced hospitality environment and can confidently manage multiple responsibilities during night shifts.

KeyResponsibilities

Guest &In-Room Dining Operations

• Manage overnight guest requests and provide exceptional service
• Prepare, coordinate, and deliver in-room dining orders efficiently
• Ensure food quality, presentation, and timely service
• Build rapport with guests to enhance satisfaction and loyalty

Culinary& Food Preparation

• Prepare late-night menu offerings according to company standards
• Maintain kitchen cleanliness, food safety, and hygiene compliance
• Monitor inventory, stock levels, and ingredient readiness
• Support menu improvements and operational efficiency

AdministrativeSupport

• Handle overnight reporting, documentation, and shift handovers
• Monitor reservations, guest communications, and internal coordination
• Assist with scheduling, stock reporting, and operational records
• Support management with business and operational tasks

EventCoordination

• Assist with event logistics, setup, and operational support
• Coordinate guest requirements for overnight or early-morning functions
• Liaise with internal teams to ensure smooth event execution
• Help maintain strong client and guest relationships

Operations & Revenue Support

• Upsell services, menu items, and guest experiences
• Support sales growth through operational excellence
• Identify process improvements for efficiency and profitability
• Ensure smooth overnight operations with minimal supervision

Requirements

• Experience in hospitality, food service, hotel operations, or related fields
• Strong multitasking and organizational skills
• Ability to work independently during overnight shifts
• Culinary skills or food preparation experience preferred
• Excellent guest service and communication abilities
• Administrative and event coordination experience is an advantage

Required Certifications

• Basic Food Hygiene Certification (WSQ Food Safety Course Level 1)
• Food Handler Certification as required by the Singapore Food Agency (SFA)
• Workplace Safety & Health awareness compliance

PreferredQualifications

• Additional WSQ hospitality or customer service certifications
• First Aid certification (advantageous)
• Experience with POS systems, reservation platforms, or hotel operations software

Preferred Qualities

• Self-motivated and proactive
• Reliable and adaptable
• Strong problem-solving skills
• Detail-oriented with leadership potential
• Passion for hospitality and guest satisfaction

Shift Details

• Overnight/ Night Shift