Hostess/Host

Born from the same fire that built Burnt Ends Hospitality Group, People People Brewery is where great beer, wood-fired food, music, and community come together at Resorts World Sentosa. We’re a working brewery, smokehouse, and social space rolled into one.

Here, beers are brewed just metres from the table, the wood fire is always burning, and the space hums with good conversation, great music, and shared moments. From casual catch-ups and milestone celebrations to big sporting events watched together with a cold beer in hand, it’s a place to gather with friends, meet new people, and often stay a little longer than planned.

We’re building our opening team now; people who love hospitality, thrive in a vibrant, fast-paced environment, and genuinely care about creating memorable experiences for guests.

Job Responsibilities:

• Set up cutlery, crockery and glassware on table
• Provide menus and announce Waiter/Waitress’s name
• Welcome guests to the venue and during departure
• Monitor the guest waiting list from time to time to manage customers' waiting time
• Guide customers to assigned dining or bar areas
• Allocate seats to customers by processing collated reservations
• Build good rapport with customers to improve customers' experience
• Follow customer service Standard Operating Procedures (SOPs)
• Comply with the Company's personal, food and beverage hygiene standards
• Adhere to legislative requirements pertaining to handling and consumption of alcoholic beverage
• Support smooth day-to-day operations (opening/closing, taking orders, table setting, cleaning, etc.
• Answer incoming calls and address customers’ queries
• Suggest areas for continuous improvement within work area
• Coordinate with service staff about available seating options
• Perform clerical duties such as typing, filing, copying, emailing, answering and responding to telephone calls and messages, as well as coordinates schedules and appointments
• Maintain polite and professional communication via phone, e-mail, and mail
• Other admin tasks

Job Requirements:

• Minimum 1-2 years of F&B experience preferred

• No cert required. Training is provided.

• Basic Microsoft office skill required (Eg, Words and Excel)

• Personable, charming and outgoing personality, with a strong service-attitude

• Able to multitask and work efficiently under pressure

• Possess stamina to stay on feet for long periods

• Able to work evenings, weekends, and holidays

• 5 day work week (44 hour per week)

Benefits:

• Medical insurance

• Dental coverage

• Annual performance bonus

• Strong growth and development opportunities

• 12 days Annual leave + 1 day Birthday leave

• 1.5x OT pay for hours worked beyond 44 hours per week

If you’re excited to help shape a brand from day one and be part of a venue that feels like a true community hangout, we’d love to meet you! Apply now and be part of our new opening!