Management Trainee

Job Summary

We are seeking a motivated and enthusiastic Management Trainee to gain hands-on experience in business operations, customer service, staff coordination, and administrative support, preparing for future leadership roles through structured training and development.

Responsibilities

• Assist in executing daily business and operational activities to support smooth outlet functioning
• Support outlet operations by collaborating with teams to enhance customer service and team coordination
• Monitor and evaluate service standards and operational efficiency to ensure quality delivery
• Support supervisors and managers in scheduling staff and managing workflow for optimal productivity
• Assist in inventory control and stock management to maintain adequate supplies
• Handle customer enquiries and resolve issues professionally to enhance customer satisfaction
• Participate actively in training programs and contribute to performance evaluations for continuous improvement
• Ensure adherence to company policies and operational procedures to maintain compliance
• Prepare reports and provide administrative support to facilitate management decision-making

Preferred competencies and qualifications

• Diploma or Degree in Business, Hospitality, F&B, or related fields preferred
• Strong willingness to learn and grow within the company
• Good communication and interpersonal skills to engage effectively with customers and team members
• Positive attitude and ability to work efficiently in a fast-paced environment
• Demonstrated leadership potential and problem-solving abilities
• Flexibility to work shifts, weekends, and public holidays as required