outlet manager

We are looking for an Food Outlet Manager who is responsible for the profitability and performance of a food service outlet. Duties include overseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance and administrative operations.

Responsibilities:

·       Administer purchasing and receiving procedures

·       Analyze service quality and customer satisfaction

·       Conduct staff performance assessment process

·       Contribute to innovation process within own scope of work in the business unit

·       Facilitate compliance with legislative and regulatory requirements

·       Foster service innovation

·       Identify and establish internal and external stake holder relationships

·       Implement loss/risk prevention

·       Lead team to implement change

·       Manage and implement business continuity plans

·       Manage compliance with food and beverage hygiene policies and procedures

·       Manage cost and quality controls

·       Manage crisis situations

·       Manage food and beverage operations

·       Manage guest service

·       Manage site/outlet and equipment maintenance

·       Manage the customer experience

·       Manage training

·       Monitor income and expenses

·       Optimize workforce for service excellence

Qualifications:

·  Experience in the same industry is an advantage

·      Positive, confident and personable demeanor

·      Ability to thrive in a high-pressure environment.

·      Creative, innovative thinking.

·      Exceptional standards for cleanliness, health, and safety.