Restaurant Captain / Supervisor

Responsibilities:

· Assists with the smooth and efficient service of the outlet.

· Ensuring that standards are met at all times

· Deliver excellent customer service at all times

· Constantly strives to satisfy all guests that patronize the outlet.

· Maintains the cleanliness of the restaurant front/back of the house

· Takes guest orders and delivers items without unnecessary delay

· Possess a thorough knowledge of the restaurant menu

· Actively up-sell the menu

· Reports any difficulty or problem to Service / Operations Manager

· To follow up with Service / Operations Manager on the solution or follow-up action

· Ensures mise-en-place is prepared to the requirement and operation needs

· Ensures tables are cleaned and re-set at the conclusion of each course

· Participates in training to improve selfknowledge and skills

· Assists in monthly inventory checks on operating equipment and supplies

Requirements:

· Diploma/certificate in Hospitality or Tourism Management desirable

· Minimum 3 years and above of work experience as a Captain or Supervisor in F&B

· For candidates with no or 1 year of experience, can be considered for the Food Runner position

· Excellent communication skills, a proactive problem solver

· Attention to detail is essential

· Team player, who values teamwork and has good team-building skills

· Able to communicate effectively with all levels of employees

· Personable to deal with. Discreet, reliable, and diplomatic

· Positive “can-do” attitude, motivated, passionate

· Who seeks opportunities to be multi-skilled and trained

· Good personal grooming & personal presentation

· The high degree of integrity

· Able to adapt to a changing environment

· Opportunities available for rapid career progression

· Willing to work on weekends and public holidays