Restaurant Coordinator

🔹 Job Summary

We are looking for a proactive and detail-oriented Restaurant Coordinator to support our daily operations. This role combines reservations management, customer service, and administrative duties to ensure a smooth and enjoyable dining experience for our guests.

🔹 Key Responsibilities

✅ Operations & Reservations

• Manage table reservations, bookings, and waitlists
• Coordinate seating arrangements and optimize table turnover
• Liaise with kitchen and service teams to ensure smooth operations

✅ Customer Service

• Greet and attend to guests in a professional and friendly manner
• Handle customer inquiries, feedback, and complaints promptly
• Ensure a positive dining experience and maintain service standards

✅ Administration

• Handle daily administrative tasks (reports, emails, documentation)
• Maintain reservation systems and customer records
• Assist with scheduling, inventory coordination, or basic reporting

✅ Coordination

• Support communication between front-of-house and kitchen teams
• Assist management in ensuring service efficiency during peak hours
• Provide general operational support as required

🔹 Requirements

• Minimum 1–2 years of experience in F&B, hospitality, or customer service
• Strong communication and interpersonal skills
• Ability to multi-task and work in a fast-paced environment
• Good organizational and administrative skills
• Customer-oriented with a positive attitude
• Basic knowledge of reservation systems and POS is an advantage
• Able to work shifts, weekends, and public holidays