Restaurant Manager

Job Summary

Oversee daily restaurant operations and lead the team to ensure service quality, food safety, customer satisfaction, and achievement of business targets.

Responsibilities

• Lead daily restaurant operations to maintain high service quality and compliance with food safety standards
• Manage staff training programs to enhance team skills and performance
• Schedule employee shifts effectively to ensure adequate coverage during shifts, weekends, and public holidays
• Monitor and evaluate staff performance to drive continuous improvement and operational excellence
• Control operational costs and manage inventory to meet financial and business objectives
• Drive customer satisfaction through proactive service management and issue resolution

Required competencies and certifications

• Minimum 3 years of restaurant management experience
• Ability to work shifts, weekends, and public holidays

Preferred competencies and qualifications

• Strong leadership and communication skills demonstrated in managing restaurant teams
• Bilingual communication skills in Chinese and English