Restaurant Manager / Assistant Restaurant Manager

Job Summary

Join our fast-food Yakiniku Like restaurant team to deliver excellent Japanese BBQ dining experiences. Gain valuable skills in customer service, food preparation, and team collaboration while enjoying benefits.

Responsibilities

• Greet customers warmly and provide clear menu information to enhance their dining experience
• Accurately input customer orders into the point-of-sale system and process payments efficiently
• Prepare food items such as meat platters, soups, and salads by following cooking instructions and safety standards
• Maintain restaurant cleanliness by clearing tables, returning trays, sweeping and mopping floors, washing utensils, and servicing the area daily
• Wash and maintain roasters, including correctly installing and removing roaster parts
• Adhere to corporate dress code by maintaining a neat and tidy appearance with uniform compliance
• Communicate clearly with team members and management to coordinate work schedules, train new employees, and resolve workplace issues
• Address guest concerns and complaints professionally to resolve problems according to restaurant policies
• Manage inventory and stock levels by placing orders and inputting purchase data into the system
• Manage and standardize SOP through training, observations, and follow-up
• Support management in hiring and training new team members
• Manage staff well-being by coordinating break times and off days
• Conduct team briefings to share best practices and reinforce expectations
• Assist with opening and closing shifts and prepare daily sales reports
• Plan staff schedules and manage payroll

Preferred competencies and qualifications

• Previous experience in restaurant service, cashier duties, or supervisory roles

Other Information

• Flexible work schedule including nights, weekends, and holidays
• Hospitality-first focus: viewing complaints as opportunities to build loyalty
• Calm under pressure: maintaining composure during peak rushes or staff shortages
• Proactive problem solving: anticipating operational bottlenecks to maintain customer experience
• Empathetic accountability: supporting staff growth while upholding service standards
• Lead-by-example mentality: assisting with dishwashing or food running during busy periods
• Transparent communication: providing direct feedback to align the fast-paced environment