Restaurant Manager Fine Dining Sentosa

Company Overview

This premium Teochew fine dining restaurant delivers exceptional culinary experiences with a focus on authentic flavors and impeccable service, located in Sentosa.

Job Summary

Oversee daily operations and drive commercial success while maintaining the highest service standards in a premium Teochew fine dining setting.

Responsibilities

• Maintain and elevate premium service standards tailored to fine dining clientele to enhance guest satisfaction
• Build and sustain long-term relationships with VIP guests to foster brand loyalty
• Address and resolve customer feedback promptly with professionalism to ensure positive guest experiences
• Manage restaurant P&L, labor costs, and operational budgets to optimize financial performance
• Drive beverage and premium menu sales to increase average table spend and revenue
• Analyze monthly sales data to develop and implement targeted strategies that boost revenue
• Recruit, train, and mentor service staff on fine dining etiquette to ensure consistent service quality
• Educate team members on Teochew culinary heritage, tea pairings, and ingredients to enrich guest engagement
• Conduct daily pre-shift briefings to align team goals and focus on service excellence
• Collaborate with the Executive Chef to ensure seamless coordination between kitchen and floor operations
• Enforce compliance with Singapore food safety, hygiene, and SFA licensing regulations to maintain operational standards
• Optimize inventory control for premium ingredients, fine wines, and Chinese teas to reduce waste and cost

Required competencies and certifications

• Proficiency in English and Mandarin to communicate effectively with Mandarin-speaking stakeholders, guests, and suppliers
• Strong financial literacy to manage budgets and analyze sales data
• Sharp leadership abilities to recruit, train, and mentor staff effectively
• Excellent crisis management skills to handle customer feedback and operational challenges
• Flexible availability to work split shifts, weekends, and public holidays in Sentosa

Preferred competencies and qualifications

• Minimum 3–5 years of experience in fine dining management, ideally within premium Chinese or Teochew cuisine concepts
• Diploma or Degree in Hospitality, Culinary Arts, or Business Management
• Knowledge of Teochew dialect as a strong advantage

Vaelynn Talent Pte Ltd · Licence No. 25C3079

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