RESTAURANT TEAM LEADER

Company Overview

Pano Kato is a stylish restaurant, serving simple, pure Mediterranean cuisine with natural ingredients imported from Europe. The bright, airy space suits business and family dinners, offering family-friendly, gluten-free, and vegan options.

Job Summary

Manage daily outlet operations and lead front and back of house teams to deliver excellent customer service and operational efficiency at Pano Kato.

Responsibilities

• Manage daily outlet operations for both front and back of house to ensure smooth service delivery
• Oversee inventory stocking, management, and control to maintain optimal supply levels
• Train new front of house hires to uphold service standards and operational procedures
• Analyze operational data to identify areas for improvement and implement actionable suggestions
• Provide guidance and advice to junior staff to support their development and performance
• Attend to customer needs and requests, resolving issues promptly to enhance customer satisfaction
• Work effectively during weekends and public holidays to support business operations

Preferred competencies and qualifications

• Minimum 2 years of experience in the Food & Beverage industry or a strong interest in joining the F&B sector
• Demonstrated leadership and communication skills to manage teams and interact with customers