Supervisor

• Supervise daily floor operations to ensure smooth service and a welcoming dining experience for all guests.
• Coordinate and support the service team during operations to maintain efficiency, service quality, and a positive atmosphere.
• Ensure food and beverage service standards are consistently met according to company guidelines.
• Monitor cleanliness, organisation, and hygiene standards across the dining and service areas.
• Assist in managing stock levels, conducting inventory checks, and ensuring sufficient supplies for daily operations.
• Support opening and closing procedures to ensure the outlet is fully prepared for service.
• Provide guidance, leadership, and on-shift support to team members to maintain teamwork and service excellence.
• Engage with guests to ensure satisfaction, handle feedback professionally, and assist in resolving concerns promptly.
• Promote menu items, beverages, and ongoing specials to enhance the guest experience and support sales targets.
• Ensure all food safety, beverage handling, and hygiene regulations are strictly followed.
• Assist in training and onboarding new team members to maintain operational standards and team culture.

Perks & Benefits

• Annual Leave, Medical Leave, Birthday Leave, and Public Holidays Off-in-Lieu
• Staff discounts at all outlets
• Transport claim after 11 PM shifts
• Staff meals provided