Supervisor (Isetan) - 5 DAYS WORK WEEK

O'Coffee Club - Our Story (Non-Halal) https://www.ocoffeeclub.com/

Singaporeans are welcome.

☕ We are passionate about premium coffee craft, focusing on everything from bean sourcing to roasting and brewing. 🌟 If you’re passionate about food & beverage, love working in a dynamic café culture, and want to be part of a brand with deep roots in the local community and regional presence — we want you!

What Makes Us Unique
• A robust menu featuring signature drinks, all-day breakfast, hearty mains, pastas, desserts, and creative beverages (non-Halal). SG Eats
• Modern café environments ideal for social gatherings, casual work sessions, and everyday dining.
• Multiple locations across Singapore including Raffles City, Jewel Changi Airport, Academia, Paragon Indulgence, T3 Airport, and more.

Our offer:

For more details: O'Coffee Club - Our Story (ocoffeeclub.com)

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✨Staff benefits✨

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal Allowances
• Great Career Progression
• Various Locations

Responsibilities:

• Greet guests warmly, manage seating arrangements, and ensure smooth guest flow.
• Take accurate food and beverage orders and serve them promptly according to service standards.
• Handle customer inquiries, special requests, and feedback professionally.
• Manage service recovery and ensure guest satisfaction at all times.
• Oversee daily front-of-house operations to maintain smooth and efficient service.
• Coordinate closely with the kitchen and bar teams to ensure timely and accurate orders.
• Ensure compliance with hygiene, safety, and service SOPs.
• Lead and supervise service staff during shift operations.
• Maintain cleanliness and organization of dining areas, service stations, and equipment.
• Perform opening and closing duties for the outlet.
• Perform any ad-hoc duties assigned by your superior

Requirements:

• Passion for service and F&B industry
• Positive work attitude and a team player