Banquet Assistant Manager

Purpose of Job

To supervise, control, coordinate and advise on the day-to-day operations of the meetings, conferences, events, exhibitions and functions held at YWCA Fort Canning.

Key Responsibilities Areas

· To ensure the services of the Banquet are upheld to the service standards.

· To check all the function rooms daily before the opening hours to ensure that they are ready for business.

· To work closely with all the Chefs and the Stewarding Supervisor to ensure all activities in all the outlets are well coordinated and carried out according to the event orders.

· To train and educate all the Banquet Staff to ensure that they are competent in carrying out their duties.

· To attend to all VIP guests attending events and functions.

· To report to the F&B Manager of any operational problems and recommends solutions to the problems.

· To ensure all events have sufficient manpower to cope with the day-to-day operations.

· To maintain a good relationship with guests.

· To motivate subordinates to deliver high level of service standards.

· To carry out special projects or to perform additional duties in other areas which may be assigned.

· To ensure that the Supervisors and Captains are well-versed with the fire protection procedures.

· To carry out any other related duties may be assigned from time to time.

Requirements

· Diploma in Food & Beverage Management or equivalent.

· Minimum 2 years of F&B management experience, preferably in hospitality sector.

· Good working knowledge of POS system will be advantage.

· Proficiency in Microsoft Word, Excel and Outlook.