FOOD SERVICES CREW LEADER

Job Description:

• Learn and be competent in all Front of House duties according to SOP
• Manage sections and supervise the team in attending to all customers' requests and feedback
• Deliver service level required and uphold standards on speed and accuracy of service
• Learn and be proficient in product knowledge of all items on the menu
• Training of new team members on Front of House duties according to SOP
• Manage ordering/inventory/cash/sales records
• Maintain standards of cleanliness, hygiene and safety at the cafe
• Manage ongoing marketing and promotions at the cafe

Requirements:

• Possess a Diploma / Degree in Hospitality or related studies, or WSQ Certificate in F&B Operations / F&B Supervision / F&B Management
• Worked in the F&B industry for a minimum of 1 year
• Enjoy meeting people and take pride in customer service
• Willingness to work in a fast-paced environment
• Good interpersonal skills and ability to perform in a team
• 5 days work