Guest Services Executive (Club Lounge)

Job Description

• To assist the Club Manager oversee the operations of the entire Momentum Club.
• To co-ordinate Momentum Club activities efficiently to maximize guest satisfaction in the hotel.
• To ensure pre-arrival preparations are carried out for all reserved bookings for the day.
• To conduct detailed check of breakfast setup and cocktail setup to ensure that they are according to the established standards.
• To record inventory of stocks and equipment are kept up to the established par levels of smooth operations.
• To maintain all equipment in the Momentum Club to ensure they are useable all the time.
• To manage the reservation, operation and service of the boardroom in the Momentum Club and optimize revenue where possible through room rentals.

Requirements

• At least 1 year of experience
• Able to work rotating shifts