Head Sommelier Fine Dining

A new concept by The Lo & Behold Group and Chef Mirko Febbrile.

The new concept is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The Sommelier plays a crucial role in enhancing the guest experience, ensuring that each meal becomes an unforgettable journey with perfectly paired wines.

You'll be in charge of:

• Curate and maintain a strong wine programme that is financially sustainable and excites the guests of the restaurant
• Implement strategies to maximize wine sales and cost efficiencies on both the restaurant and retail channels
• Execute best-in-class wine service, keeping in mind guests' personal tastes and price preference to generate individualized wine profiles for guests
• Advising guests on wine purchases, collection building and on wine-related lifestyle topics
• Assist in managing wine & beverage purchasing, inventory, maintenance and reporting
• Foster strong relationships with wine suppliers to obtain high quality products and pricing
• Timely handling and resolving of guest complaints regarding the sommelier team, assists guests who have complaints that affect any other departments onboard the vessel
• Continuously conducts training sessions with his/her staff covering all aspects of service: warmly greeting guests by their names, properly taking their orders, practicing up-selling techniques, utilizing correct glassware and mixology, correct use of registers and properly serving requested drinks
• Must be able to conduct wine training to the staff
• Mentors, develops and provides on-the-job training to subordinates to strengthen their current performance and preparation for future advancement, to train and develop professional sommeliers
• Responsible of maintaining the wine list at all time
• Maintains sufficient inventory of Sommelier support items; such as glassware, bar checks, napkins, etc., to ensure an efficient operation according to company standards
• Works within his / her set cost budget, par levels, and adjust requisitions to avoid any possible over ordering
• Monitor beverage consumption and poring to reduce wastage and avoid unnecessary financial exposure

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview.