Manager / Head Barista / Barista

About us:

Greybox is an award wining premium coffee brand, founded in 2016. We source beans from the best growers in the world, which scored over 80 points by Specialty Coffee Association. We roast the beans in small batches, aiming to bring the best in the cup. To stay ahead of the coffee trends, we work with champion baristas for training, and do our best to serve to coffee lovers.

Manager / Head Barista / Barista Job Description:

As a Coffee Barista, you'll play a pivotal role in creating delightful experiences for our customers by crafting exceptional coffee beverages.

Your primary responsibilities include:

1. Drink Preparation: Expertly preparing various types of coffee and non-coffee beverages according to recipes and customer preferences. Tailoring coffee orders to meet specific customer requests, such as adjusting sweetness levels, milk alternatives, and flavorings.
2. Customer Service: Providing friendly, efficient, and personalized service to customers.
3. Equipment Maintenance: Operating and maintaining coffee equipment, including espresso machines, grinders, brewers, and other tools. Ensuring equipment cleanliness and functionality.
4. Quality Assurance: Upholding high standards of quality in every aspect of coffee preparation, including coffee bean selection, grinding, tamping, and extraction.
5. Cleanliness and Organization: Maintaining cleanliness and organization in the coffee bar area, including workstations, serving counters, and dining areas. Adhering to food safety and hygiene standards.
6. Inventory Management: Assisting with receiving, storing, and rotating stock as necessary.
7. Team Collaboration: Working collaboratively with other team members, including fellow baristas, kitchen staff, and management.
8. Upselling and Promotion: Recommending additional menu items, such as pastries, snacks, or merchandise.
9. Continuous Learning: Staying informed about coffee industry trends, new brewing techniques, and specialty coffee varieties. Participating in training sessions and workshops to improve coffee knowledge and skills.

Requirements:

• Prior experience as a cafe barista is preferred. Those with relevant experience working in a FnB setting are welcome to apply.
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a passion in making various coffee drinks.
• Available to work shift hours which include morning, afternoon, weekends, and public holidays

Benefits:

• 5 days work week
• Overseas Training Opportunities
• Medical insurance
• Employee discounts
• Partner meals and discounts
• Career progression pathways available

Join our team and become part of a vibrant coffee culture where your passion for coffee and dedication to customer satisfaction can shine!