Restaurant Manager

Oversee overall day-to-day operations in the Dining Hall area, Pantry and Stewarding sections

Ensure the outlet is run in an efficient manner and proper service is offered at all times

Ensure all special requirements needed for service or food are prepared for and carried out for customers

Handle customer feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively

Keep the management /Chef updated on any food delay, complaints and customers feedback

Manage restaurant inventory levels, handling purchasing of necessary items when necessary

Manage restaurant environment, handle and schedule regular maintenance and upkeep of restaurant, such as pest control, servicing, etc

Resolve any reservation and cashiering issues

Handle restaurant petty cash disbursements and reimbursements

Stand-in and cover duties of any area requiring support

Schedule staff roster to ensure good and sufficient allocation of manpower for service

Manage and train staff

Perform any other job tasks assigned by the management

Requirements:

Prior experience as Senior/ Restaurant Manager in Chinese restaurant

Excellent personal presentation and interpersonal skills

Confident, outgoing personality and positive attitude

Ability to remain calm under pressure

Able to cope in fast-paced environment with heavy volume

Ability to multi-task

Fluency in reading, writing and spoken English & Chinese / Mandarin – in order to liaise with Mandarin speaking associates