Restaurant Manager / 5 Days / Clarke quay

The restaurant:

Nestled in the heart of Singapore between the vibrant Singapore Chinatown and the lively Clarke Quay, born of wood and fire, Ember is a striking new experience that is designed to take guests on a culinary journey that explores the very heart of cooking—the open flame.

About the Role

We are looking for a Restaurant Manager to manage the business, people and strive for excellence in every detail of the operations. You must be someone who love to interact with guests, a sharp eye in identifying the service gaps and improvements and a strong passion for F&B.

Job Duties:

· Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)

· Display Leadership to create a motivated working environment for the team.

· Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.

· Project and set monthly KPI

· Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Ensure compliance with sanitation and safety regulations according to government regulations.

· Control operational costs and identify measures to cut waste

· Generate reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Train new and current employees on proper customer service practices

· Lead in implementing policies and protocols that will maintain future restaurant operations

Job requirements

· At least 3 years in a managerial position in F&B industry

· Motivated (Leadership), result-oriented(result-driven) and a fast learner

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· Positive attitude with ability to influence and lead

· Computer literate and with excellent interpersonal skills