Service Supervisor | The Good Beer Company | Science Park | 5 day week

The Good Beer Company is seeking a Service Supervisor for our branch at Science Park / Kent Ridge. The candidate should have a passion for craft beer and a bright personality to interact with customers.

This is a role supervising and operating a small Service Crew to ensure great customer service and encourage return custom. The role will require contributions to social media and promotional marketing as well as hands on service.

Responsibilities:

• Manage the draft beer bar and packaged offerings.
• Assist with social media and promotional plans to drive traffic and increase sales.
• Plan and execute events, including live music, corporate events, and other promotional activities.
• Maintain inventory levels and ordering of supplies, including beer, other drinks, food, and other essentials.
• Ensure that the bar is clean, well-stocked, and meet all health and safety regulations.
• Handle customer complaints and issues in a professional and timely manner.
• Maintain good relationships with suppliers and distributors.
• Manage and promote third party delivery services to grow this channel.

Requirements:

• Minimum of 4 years of experience in a relevant role in the hospitality industry, preferably in a craft beer related environment.
• Strong knowledge of craft beer or willingness to learn.
• Experience in social media and promotions.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently in a fast-paced environment and handle multiple tasks simultaneously.
• Good technical ability to manage POS, relevant apps and delivery services.

If you are passionate about craft beer, and have the experience and skills required for this role, we would love to hear from you!

Due to quota constraints this role is for locals residents (Singaporeans, PRs, LTVP and DP) only.