Aesthetic Clinic Manager

Position Title: Aesthetic Clinic Manager

Location: Singapore

Employment Type: Full-Time

Monthly Salary: $3,500 – $4,000 (depending on experience) + Attractive Performance Incentives

Position Overview

We are seeking a dynamic, results-oriented, and highly organized Aesthetic Clinic Manager to oversee the daily operations of our premier aesthetic clinic. You will lead a dedicated team of front-of-house consultants, therapists, and support staff to deliver an exceptional patient experience, optimize clinic workflows, and drive business growth.

The ideal candidate possesses strong leadership capabilities, a sharp eye for operational efficiency, and a passion for service excellence within the beauty, wellness, or medical aesthetic industry.
For more information on our clinic: www.astria.com.sg

Key Responsibilities

1. Daily Operations & Workflow Management

• Ensure the seamless day-to-day running of the clinic, maintaining high standards of cleanliness, professionalism, and service efficiency.

• Manage scheduling, appointment books, and room allocations to maximize clinic capacity and minimize patient wait times.

• Oversee inventory controls, including stock tracking, procurement, and auditing of skincare products, consumables, and clinic supplies.

2. Team Leadership & People Management

• Lead, mentor, and motivate front-line consultants and therapists to achieve service standards and key performance indicators (KPIs).

• Manage staff rosters, leave schedules, and performance evaluations.

• Foster a collaborative, positive workplace culture and facilitate effective communication between the clinical team and management.

3. Customer Experience & Business Growth

• Maintain excellent patient relations, handling feedback, escalations, or complex inquiries with utmost professionalism and discretion.

• Support the team in driving sales targets, packages, and membership renewals through outstanding customer care and relationship building.

• Monitor clinic performance metrics and work alongside the owner to implement strategies that improve patient retention and conversion.

4. Compliance & Administration

• Ensure all clinic operations strictly adhere to company policies, workplace safety guidelines, and relevant regulatory standards.

• Manage daily financial closely, including point-of-sale (POS) reconciliation, petty cash, and end-of-day reporting.

Qualifications & Requirements

• Experience: Minimum 8 years of supervisory or managerial experience, preferably within the aesthetic, beauty, luxury wellness, or retail healthcare sectors.

• Skills: Strong leadership, interpersonal, and conflict-resolution skills. Fluent in English (additional language proficiency is an advantage for customer handling).

• Attributes: Proactive problem solver with an entrepreneurial mindset, strong attention to detail, and a well-groomed, professional presentation.

• Tech-Savvy: Proficient in clinic management software, POS systems, and basic Microsoft Office (Excel/Word).

Benefits & Remuneration

• Competitive base salary ($3,300 – $4,000)

• Attractive performance bonuses and commission structures

• Staff discounts on aesthetic treatments and skincare products

• Medical benefits and paid annual leave

• Structured career progression pathways