Assistant Operations Manager

Job Description

• Supervise cleaning teams to ensure compliance with SOPs and service standards.

• Monitor daily operations and conduct site inspections with clients (e.g. CAG); follow up on cleaning gaps.

• Plan work schedules and deploy manpower efficiently.

• Review cleaning job reports and prepare information for monthly meetings.

• Compile basic operational data and propose improvements to work processes.

• Conduct daily roll calls and team briefings.

• Manage staff performance and provide feedback for improvement.

• Handle feedback, investigations, and incident report submissions.

• Ensure operational KPIs are met.

• Perform other reasonable ad-hoc operational duties as assigned.

Job Requirements

• Minimum 3 years of relevant working experience in cleaning operations or a related field.

• Able to work at East location(s).

• Working Hours: Monday to Friday, with alternate weekend duties.

• Good communication and basic supervisory skills.