Cleaning Operations Executive

Company Overview /Employee Value Proposition

Established in 1974 with more than 50 years of experience in the cleaning industry, BA Maintenance focuses on rendering professional and high standards of cleaning solutions to all our clients. We serve clients from various sectors such as Conservancy, Commercial, Offices, Eateries and Entertainment outlets.

Job Summary

We are looking for a Cleaning Operations Executive to join our fast-growing cleaning solutions crew, leading and managing cleaning teams to deliver high-quality service, ensuring compliance, and driving continuous improvement across multiple client sites.

Responsibilities

• Lead daily manpower deployment to ensure optimal staffing at cleaning sites
• Monitor and report staff attendance accurately to maintain operational transparency
• Supervise cleaning teams to ensure work quality meets company standards
• Identify service shortfalls and communicate lapses promptly to headquarters for resolution
• Evaluate deployed staff performance and recommend adjustments to HR for workforce optimization
• Manage inventory of consumables and spares to maintain uninterrupted cleaning operations
• Ensure all employees receive proper training and are equipped to perform their roles effectively
• Collaborate closely with site supervisors and project management to align operational goals
• Conduct regular site inspections to verify compliance and service quality
• Oversee resolution of escalated cleaning-related issues to maintain client satisfaction
• Prepare monthly cleaning reports and other necessary reports to be submitted to various clients
• Organize and lead safety and toolbox meetings to promote workplace safety awareness
• Motivate onsite teams to enhance productivity and morale
• Participate in client meetings to review service performance and identify improvement opportunities
• Plan daily schedules for stationed cleaners and coordinate periodic tasks for floaters to maximize efficiency
• Enforce adherence to environmental, work, and health safety regulations across all sites
• Manage overall cleaning team operations to achieve service excellence
• Perform additional administrative and operational duties as required

Required competencies and certifications

• Meticulous
• Customer Orientated
• Ability to command, control and motivate your team
• Experience in the cleaning industry leading teams or managing people
• Valid driving license (essential for site visits and operational mobility)
• Certifications in the cleaning field
• Work at Height Certifications (Added advantage)
• Proficiency in basic Microsoft Office and email communication to support operational reporting
• Strong communication skills to effectively liaise with teams and clients
• Availability to start immediately or on short notice
• Candidates may be subject to Mid-Career Pathways Programme (MCPP) or Career Conversion Programme (CCP) applications.