Clinic Supervisor

Job Description

To assist in the daily operations of the clinic inclusive but not limited to the following:

Counter duties:

- Triage, safe entry and temperature taking.

- Familiar with Patient Risk Profile Portal.

- Registration of patients, dispensing of medication and collection of payments

- Familiar with E- payment modes ( QR pay, Nets, Paynow)

- Perform COVID-19 Swabs

- Explain medical and health screen packages to patients

- Assist in booking of appointment for patients for chronic disease

- Follow-up treatment/ blood tests and vaccination

- Handling of incoming calls and enquiries.

- Assist doctors with chaperoning and conduct minor procedures

Supervisor duties:

- Administrative tasks

- Submission of claims ie.. MBS and Managed Care claims for different insurance schemes.

- Ordering of Medications, consumables

- Manage rostering of staff and doctors – include finding locum doctors.

Requirements:

• Good command of spoken and written English
• Good IT proficiency required (Computer system, Managed Care portals)
• Familiar with MBS, MHCP claim portal and TPA claims (Alliance, IHP, MHC, Parkway Shenton, Adept Health)
• Ability to speak mandarin/ malay will be an advantage.
• Minimum GCE O level and above with relevant experience in healthcare/ GP clinic setting.
• Customer service orientation with pleasant disposition.
• Experience in GP clinic is necessary. Previous experience as clinic supervisor will be an advantage.

Key attributes necessary:

• Patient Orientated and good patient service is necessary.
• Driven and willing to learn.
• Diligent
• Responsible and motivated team player.
• Reliable and Honest

** Ability to commit to 2 weekday nights + 1 Saturday morning

Basic Salary $3000 - $3500 ( depending on experience)

If interested in the above position, Kindly send CV to [email protected]