Operations Liaison Assistant

Responsibilities:

• Act as the primary liaison between departments to facilitate seamless operational workflows.
• Coordinate and track operational activities, projects, and administrative requirements.
• Ensure timely communication and follow-up on action items across teams.
• Scheduling, logistics, and resource allocation for operational initiatives.
• Adapt quickly to different project environments and operational requirements during project rotations.
• Participate in and provide operational support across all company projects as assigned.
• Rotate across different business units, functions, and project teams according to business requirements.
• Support project teams by coordinating stakeholders, tracking deliverables, and ensuring timely execution of tasks.
• Contribute to business improvement initiatives across different departments during rotation assignments.
• Gain familiarity with company operations and best practices across multiple functions.
• Build and maintain positive working relationships with vendors, partners, and service providers.
• Escalate operational issues appropriately and assist in resolving concerns promptly.
• Monitor compliance with company policies and operational standards.
• Support continuous improvement initiatives and best-practice implementation.
• Compile and analyze operational data and performance metrics.
• Prepare regular reports, dashboards, and presentations for management review.
• Monitor key performance indicators (KPIs) and highlight areas requiring attention.
• Maintain accurate records to support operational decision-making.
• Any other duties as and when assigned by superior.

Education & Experience

• At least a Diploma in Business Administration, Operations Management, Logistics, Communications, or a related field.
• 1 to 3 years of experience in operations coordination, administration, customer service, project coordination, or a similar role.
• Fresh graduates with strong organizational and communication skills may also be considered.

Skills & Competencies

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to build relationships across multiple functions and stakeholders.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Strong attention to detail and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Adaptability and willingness to work across different projects and operational functions.
• Effective time management and prioritization skills.