Patient Liaison Officer

The incumbent will be the ambassador for providing excellent front-line services to our patients.

Responsibilities:

- Appointment bookings

- Financial administration

- General administrative functions

- Handling of enquiries

- Management of patients’ records

- Processing of claims

- Public events

- Replenish inventories

- Additional responsibilities as assigned by supervisor

Job Requirements:

- Experience in frontline customer service and/ or practical knowledge of

healthcare-operations is preferred

- Pleasant personality with excellent interpersonal

and communication skills

- Service oriented and patient focused

Benefits

• Work for a global and leading healthcare company with a strong focus on

digital health innovation.

• Collaborative and nurturing work environment.

• Training and development opportunities.

Who are we?

• Did you know that 1 in 6 Australian couples have trouble conceiving? At Virtus Health, we

are passionate about helping people become parents.

• Virtus Health is Australia’s largest provider of assisted reproductive services, and one of the

• top 5 global companies in this field.

• We are a purpose-driven organisation, helping people achieve their dream of having a family.

• In Australia, we run 35 fertility clinics, 7-day hospitals and the boutique Virtus

• diagnostic service.

• We are also the largest provider of assisted reproductive services in Ireland and Denmark

and have a growing presence in Singapore and the UK.

• In Singapore, we run 2 centres and is one of the largest service providers

for Assisted Reproductive Services in the private sector.