Product Specialist

Key Responsibilities

• Provide clinical support & trouble shooting of medical equipment to doctors, nurses, and other KOLs

• Assist medical professionals to become familiarised with the medical equipment (merits, proper clinical procedures, and usages of the devices)

• Organise and conduct training sessions - perform on-site and on-the-job training on the principal’s products to health professionals in hospitals

• Answer any queries relating to the product range

• Monitor and promote utilisation of products

• Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)

• Participate in case reviews - attend procedures in operating rooms of the hospital when needed

• Act as a clinical support consultant to surgeons and operating room staff during surgical procedures in the safe and proper use of Interventional products and related surgical techniques

• Provide coordination and logistic support in properly ordering, transporting, setting up and reassembling surgical instrument sets inside sterile processing departments at hospitals and surgery centres

• Identify business opportunities and develop strategic accounts

• Establish strong relationships with various KOLs to promote products

• Work closely with principals to be equipped with relevant understanding of new technology and devices in the Interventional department

• Participate in promotional activity to increase product awareness in the market

• Develop and implement plans for the product line (make recommendations into current product pipeline)

• Actively participate in workshops and trainings to gain in-depth understanding of technologies and devices

• Hold a credible dialogue audience ranging from surgeons to consultants and key decision-makers

• Ensure consistent sales growth

• Ensure that customers are provided with high quality care & attention throughout the sales & service process of medical technology procured

Pre-Requisites (Qualifications & Experience)

• Diploma or Degree in Nursing, Biomedical, Biotechnology, Cardiology or Medical Technology or Science (Biology)

• Entry level or candidates without experience are welcome to apply

• Experience in the Interventional/Cardiac department will be an advantage

• Able to travel overseas

• Able to work overtime as and when required (includes weekends)

• Must be comfortable in supporting cases in Operating Theatres