Quality Assurance Executive

Key Responsibilities:

• Support the planning, implementation, and monitoring of quality assurance and improvement programmes.

• Conduct regular audits, reviews, and inspections to ensure compliance with regulatory requirements, standards, and internal procedures.

• Monitor key quality indicators and prepare reports for management review.

• Assist in identifying areas for improvement and coordinate follow-up actions with relevant departments.

• Review and maintain documentation, policies, procedures, and quality-related records.

• Support incident reporting, investigation, and root cause analysis to drive corrective and preventive actions.

• Assist in preparation for external audits, licensing inspections, and accreditation reviews.

• Collaborate with nursing, clinical, and operations teams to promote quality and safety standards.

• Provide training and support to staff on quality processes, compliance requirements, and best practices.

• Perform other quality-related duties and projects as assigned.

Requirements:

• Experience in quality assurance, healthcare operations, nursing home, or eldercare setting preferred.

• Knowledge of healthcare quality standards, audits, and regulatory requirements.

• Good analytical, problem-solving, and report-writing skills.

• Strong attention to detail with the ability to work independently and collaboratively.

• Good communication and interpersonal skills.