Receptionist

Are you a people person who thrives in a fast-paced environment? Join our friendly and supportive team! We are looking for a well-spoken, responsible, and service-oriented Dental Clinic Receptionist to be the welcoming face of our dental clinics.

With branches in Jurong, Clementi, and Tanjong Pagar, we pride ourselves on a positive team culture and offer clear opportunities to grow into a Management Role within our expanding clinic group.

Working Hours & Schedule

• 5-Day Work Week: 2 rostered off-days per week (1 weekday off + 1 weekend day off).

• Weekend Commitment: Required to work only one weekend day (either Saturday or Sunday).

• Weekday Evenings: Must be able to commit to 2 to 3 weekday nights until 9:30 PM (on a rotational/as-needed basis).

• Public Holidays: Closed on all Public Holidays.

Key Responsibilities

• Patient Experience: Greet and register patients warmly; maintain a welcoming front-desk environment.

• Inquiries & Scheduling: Handle phone, WhatsApp, and walk-in inquiries and manage appointment scheduling efficiently.

• Clinic Flow: Coordinate daily patient flow and support the dentists’ schedules.

• Administration: Manage patient records, data entry, form preparation, and stock orders for front-desk materials.

• Financials: Handle invoicing, payment collection, and processing of insurance, CHAS, and Medisave claims.

• Clinic Care: Support basic marketing activities (e.g., managing online reviews) and maintain front-desk cleanliness.

Job Requirements

• Education: GCE 'O' Level or equivalent.

• Experience: Prior experience in clinic reception, customer service, retail, or F&B/hospitality is a strong plus (Clinic software training will be provided).

• Communication: Clear and professional English (spoken and written). Ability to speak a second language (e.g., Mandarin, Malay, or Tamil) is highly advantageous to converse with our diverse patient pool.

• Skills: Proficient with basic computer skills (e.g., Microsoft Excel).

• Attributes: Friendly, reliable, highly organized, and a proactive team player.

Remuneration & Benefits

• Salary: $2,400 – $2,800 per month (Commensurate with experience)

• Bonuses: Performance Bonus

• Work-Life Balance: 11 days Annual Leave, Birthday Leave, and closed on Public Holidays.

• Perks: Medical & Dental benefits, uniforms provided.

• Culture: Positive, supportive, and collaborative team environment.

• Career Growth: Fast-track opportunities to step up into management roles.

To Apply:

Click "Apply Now" with your updated resume, indicating your:

1. Preferred location(s) (Jurong / Clementi / Tanjong Pagar)

2. Expected salary

3. Earliest availability/notice period

> Only shortlisted candidates will be contacted for an interview.