Senior Product Manager

About the Role

Doctor World is seeking an experienced, strategic, and ownership-minded Senior Product Manager to lead a key area of our growing product team. In this role, you will serve as a strategic leader who collaborates with key external partners, guides product development through flexible methodologies, and delivers innovative healthcare & wellness solutions that address complex user needs. You will be a leader in shaping the future of our products, responsible for driving product strategy and delivering exceptional user experiences that improve lives.

Key Responsibilities

Product Strategy & Partner Vision

• Collaborate with key external partners to understand, influence, and align with their long-term product strategy.
• Champion innovation based on deep user needs, market research, and data.
• Translate complex partner strategies into detailed product specifications and user stories.

Stakeholder Management & Leadership

• Act as the primary point of contact for the product area, communicating vision and progress to internal and external stakeholders (including C-level).
• Lead and unite cross-functional teams to ensure successful product launches.
• Evangelize the product's value proposition internally and to the market.
• Negotiate priorities and manage expectations to drive alignment.

Technical Acumen & Execution

• Partner with engineering to assess technical feasibility and make informed trade-offs.
• Champion a deep understanding of the "problem space" before defining the "solution space."
• Lead and adapt development processes, utilizing both agile and waterfall methodologies as appropriate.
• Rigorously monitor product performance with data to drive improvements.

User Research & Customer Empathy

• Lead research initiatives to gain a deep understanding of user needs and pain points.
• Establish best practices for gathering qualitative and quantitative user data.
• Translate complex research findings into actionable, high-impact product improvements.

Required Skills & Qualifications

• Experience: 7+ years in product management (tech-driven environment preferred).
• Methodology: Deep expertise in both Agile and Waterfall frameworks and knowing when to apply each.
• Lifecycle Management: Proven success managing the full product lifecycle for multiple products.
• Stakeholder Skills: Demonstrated success managing relationships with senior leadership and external partners.
• Technical Sense: Ability to grasp complex technical concepts and discuss architecture/trade-offs with engineers.
• Analytical Skills: History of using data to inform high-stakes product decisions.
• Leadership: Exceptional communication, influence, and ability to lead cross-functional teams.
• Mindset: Proactive, results-oriented, and a strong sense of ownership.
• Education: Bachelor's degree in a related field.

Preferred Skills & Qualifications

• Significant experience in the healthcare & wellness industry.
• Mastery of design thinking and user-centred design.
• Expertise with PM tools (Jira, Confluence, Product board).
• Advanced understanding of relevant healthcare technologies (SaaS, mobile, data analytics).