Spa Therapist 美容/按摩师

Job Description

- Responsible in ensuring monthly personal sales targets are met

- Keep documentation and maintain customers’ records

- Deliver a variety of facial/massage services in a safe and comfortable manner

- Meet sales goals/targets while offering personalized customer service and maintaining long-lasting relationships with customers

- Acknowledge and respond to customers’ enquiries, needs and expectations

- Suggest and promote retail products and additional services

- Ensure that all purchased services/products are not under cost

- Ensure the safety of all customers during treatment (i.e., refrain from burning/injuring customers)

- Provide high quality customer service

- Ensure cleanliness of treatment rooms, facilities and equipment and follow all safety and sanitation policies

- Ensure treatment rooms always have sufficient products

- Guiding and training new staff members to promote internal growth

Job Requirements

- Preferably have certifications from CIBTAC, CIDESCO, ITE, WSQ, RP or Singapore College of Traditional Chinese Medicine

- Able to speak fluent English and Mandarin preferred

- Able to commit to working retail hours on weekdays (10.45am-9pm) and
weekends/public holidays (9.45am-6pm)

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

工作责任

- 负责确保达到每月的个人销售目标

- 保存文档并维护客户记录

- 以安全舒适的方式提供各种面部/按摩服务

- 达到销售目标，同时提供贴心的客户服务并与客户保持持久的关系

- 回应客户的查询和达到客户的期望和需求

- 建议和推广零售产品和附加服务

- 确保所有购买的服务/产品不低于成本价

- 确保所有顾客在治疗期间的安全（即避免烧伤/伤害到顾客）

- 提供优质的客户服务

- 确保治疗室、设施和设备的清洁，并遵守所有安全和卫生政策

- 确保治疗室始终有足够的产品

- 指导和培训新员工，促进内部成长

工作要求

- 最好有CIBTAC、CIDESCO、ITE、WSQ、RP或新加坡中医学院的证书

- 能说流利的英语和华语

- 能够接受在零售时间上班，周日（上午 10点45分至晚上 9 点）、周末和公共假期
（上午9 点45分至下午 6 点）

员工福利

- 底薪加高佣金

- 提供膳食和交通津贴

- 年度绩效奖金

- 医疗福利

- 工人保险

- 长期服务奖

- 不同类型的休假福利

- 职业发展和个人发展机会

- 舒适和优越的工作环境