Spa Therapist 美容/按摩师

Job Summary

You will deliver safe and comfortable facial and massage services while achieving monthly sales targets. You will maintain accurate customer records, provide personalized service, promote products, ensure treatment safety and cleanliness, and support new staff training.

Responsibilities

• Achieve monthly personal sales targets by actively engaging customers and promoting services
• Maintain accurate documentation and customer records to support service quality and follow-up
• Deliver a variety of facial and massage services safely and comfortably to meet customer needs
• Respond promptly to customer enquiries and tailor services to meet their expectations
• Suggest and promote retail products and additional services to enhance customer experience and sales
• Ensure all purchased services and products are sold at or above cost price to maintain profitability
• Maintain customer safety during treatments by following proper procedures to prevent injury or burns
• Provide consistently high-quality customer service to build long-lasting client relationships
• Keep treatment rooms, facilities, and equipment clean and sanitized according to safety policies
• Ensure treatment rooms are stocked with sufficient products to support uninterrupted service delivery
• Guide and train new staff members to support their development and promote internal growth

Required competencies and certifications

• Preferably hold certifications from CIBTAC, CIDESCO, ITE, WSQ, RP, or Singapore College of Traditional Chinese Medicine
• Ability to commit to working retail hours including weekdays, weekends, and public holidays

Other Information

Benefits

• Attractive salary scheme with base pay plus commission
• Meal and transport allowances provided
• Yearly performance bonus
• Medical benefit scheme
• Workers’ insurance
• Long service award
• Various types of leave benefits
• Career progression and development opportunities
• Comfortable and conducive working environment

职位描述
您将负责为顾客提供安全、舒适的面部护理及按摩服务，并达成每月销售目标。您需妥善维护客户资料，提供个性化服务，推广相关产品，确保疗程过程安全及环境整洁，同时协助培训新入职员工。

• 负责确保达到每月的个人销售目标
• 保存文档并维护客户记录
• 以安全舒适的方式提供各种面部/按摩服务
• 达到销售目标，同时提供贴心的客户服务并与客户保持持久的关系
• 回应客户的查询和达到客户的期望和需求
• 建议和推广零售产品和附加服务
• 确保所有购买的服务/产品不低于成本价
• 确保所有顾客在治疗期间的安全（即避免烧伤/伤害到顾客）
• 提供优质的客户服务
• 确保治疗室、设施和设备的清洁，并遵守所有安全和卫生政策
• 确保治疗室始终有足够的产品
• 指导和培训新员工，促进内部成长
• 最好有CIBTAC、CIDESCO、ITE、WSQ、RP或新加坡中医学院的证书
• 能够接受在零售时间上班，周日、周末和公共假期

员工福利

• 底薪加高佣金
• 提供膳食和交通津贴
• 年度绩效奖金
• 医疗福利
• 工人保险
• 长期服务奖
• 不同类型的休假福利
• 职业发展和个人发展机会
• 舒适和优越的工作环境