TCM Assistant, Perennial Living

Responsibilities:

Client Management:

• Attend to clients and perform front-desk duties including registration, manage appointments, coordinate follow-ups and payment collection
• Provide information about services, procedures, and pricing
• Assist with client inquiries and direct them to appropriate physicians

Clinic Maintenance:

• Manage inventory of TCM products
• Maintain a clean and organised clinic environment, ensuring that all tools and equipment are sanitized and ready for use

Treatment Support:

• Assist TCM Physicians with various procedures
• Ensure that all clinical supplies are stocked and prepared for treatments
• Support physicians during therapies
• Monitor patient progress and note changes to inform physicians
• Any other duties as assigned

 Requirements:

• GCE ‘O’ Level or equivalent, preferably with 2 years of relevant experience in a TCM clinic or healthcare setting
• Strong interpersonal and communication skills
• Customer service-oriented with a polite and professional demeanor
• Ability to work well in a team and independently
• High attention to detail and commitment to maintaining patient confidentiality
• Possess passion and interests in TCM or healthcare industry
• Able to commit 5.5 day work week