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Job Responsibilities
Provide professional wellness treatments (e.g. massage, body therapy, facial treatments)
Assess customers’ needs and recommend suitable treatments/packages
Deliver high-quality customer service to ensure a positive experience
Maintain cleanliness and hygiene of treatment rooms and equipment
Build strong customer relationships to encourage retention and repeat visits
Support sales of treatments and wellness products
Ensure compliance with SOPs and service standards
Work Requirements
Able to work on weekends and public holidays
4–5 off days per month (shift-based schedule)
Outlet located within walking distance from MRT
Able to communicate with English and Chinese-speaking customers (Mandarin & English required)
Job Requirements
Minimum 2 years of experience in wellness/spa industry
Relevant certifications preferred (CIDESCO, CIBTEC, ITEC or equivalent)
Strong hands-on skills in massage or facial treatments
Sales-oriented with service mindset
Personal Qualities
Friendly and able to build rapport with customers
Good communication and interpersonal skills
Willing to learn and a strong team player
Passionate about wellness and self-care industry
Self-motivated and responsible
HEART SPRINGS HOLDINGS PTE. LTD.
Heart Springs Holding has a total of 6 studios around Singapore Shopping Malls Each studio offers services namely Facial treatments under Sothys, Exuriance, Eyebrows Embiodery under BrowArt Asia, Wellness programmes including spa and related services.
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