Assistant Housekeeping Supervisor (Village Cluster)

Responsibilities

• Direct and guide Room Attendants to maintain high standards of cleanliness, tidiness, and safety in guest rooms, bathrooms, corridors, and service areas.
  
• Conduct regular inspections of cleaning equipment and machinery to ensure proper functioning
  
• Perform room and public area checks using standardized inspection checklists for all room types and service areas
  
• Organize, prioritize, and delegate room assignments to ensure efficient room turnover
  
• Conduct daily briefings with employees and maintain effective communication within the department.
  
• Ensure Lost & Found items are handled according to SOPs and floor pantries are stocked with adequate supplies.
  
• Report maintenance issues within assigned area to the Housekeeper.
  
• Ensure compliance with company policies, guidelines, work processes and standard operating procedures by providing guidance to junior staff and new hires to ensure adherence to the requirements.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally. 
  

Requirements

• Minimum GCE ‘O’ level or equivalent
  
• At least 2 years of housekeeping experience in a hotel setting with supervisory exposure preferred
  
• Strong attention to detail
  
• Good communication and interpersonal skills
  
• Willing to work rotating shifts, weekends and public holidays
  

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